When will I not receive a refund for my Armenia eVisa?

No refunds will be issued if your Armenia eVisa application has already been processed, if incorrect details were submitted, if you cancel travel plans, or if you are denied entry at Armenian immigration.

When can I receive a full refund for my Armenia eVisa?

You may receive a full refund if your application is declined by the Republic of Armenia e-Visa authorities and no consular fees were retained, or if we cannot submit your application due to a platform failure.

When will I receive a partial refund?

Partial refunds may apply when travel is impossible due to government restrictions, natural disasters or public health emergencies, or when only part of the service fee can be recovered.

How long does it take to process a refund?

Approved refunds typically take 7–15 working days and are returned via the original payment method where possible.

Cancellation Policy

Conditions for cancelling an Armenia eVisa application, refund eligibility and how to submit a request before processing begins.

Overview of Cancellation Policy

Last updated: June 19, 2026

Please read this Cancellation and Refund Policy carefully before proceeding with your Armenia eVisa application.

We highly recommend verifying all information — including passport details, travel dates, nationality and supporting documents — before finalizing and paying for your application. Incorrect details may lead to delays, refusal or affect cancellation and refund eligibility.

If you find any incorrect details in the data you submitted, please notify us immediately through our Contact Us page.

a. No Refund Will Be Issued In the Following Cases

Your Armenia eVisa application has already been processed or submitted to the competent authorities.
The acknowledgment or confirmation email contains incorrect details due to mistakes made during your submission.
You decide not to travel to Armenia after submitting your application.
You are denied entry at an Armenian immigration checkpoint or border post.
Your visa is refused because of incomplete, inaccurate or non-compliant application data or documents supplied by you.
You fail to provide required supporting documents within the requested timeframe.

If we have not yet processed your eVisa application, you may be eligible for a refund. However, refunds are not guaranteed and are provided at our discretion, based on whether any expenses have already been incurred on your application. To improve your chances of a refund, contact us immediately after payment through the Contact Us page.

Any refunds issued (either partial or full) will be a courtesy and are not obligatory. We reserve the right to refuse any cancellation or refund requests that do not meet the conditions stated on this page.

b. Full Refund Will Be Issued If

Your application has been declined by the Republic of Armenia e-Visa authorities and no consular processing costs were retained by the official system.
We are unable to submit your application due to a technical failure on our platform and no processing work was completed on your behalf.

Where official consular fees have already been remitted or retained by the authorities, only the unused service portion of your payment may be refunded, if applicable.

c. Partial Refund Will Be Issued If

Armenia or your intended region of travel is restricted or not accepting tourists at the time of travel due to official government advisories.
Your destination is affected by a natural disaster, public health emergency or a situation widely reported by global media, making travel impossible or officially discouraged.
Processing was started but not completed, and only part of the service fee can be recovered after deducting costs already incurred.

Partial refunds are assessed case by case and are not guaranteed.

How to Cancel Your Application

To request cancellation, contact us promptly through the Contact Us page and include:

Your application reference number
Payment date and registered email address
A brief description of your cancellation request

Requests received after processing has begun are less likely to qualify for a refund. You may track your application status before submitting a cancellation request.

Refund Processing Time

Approved refunds will be processed via the same payment method you used for your original transaction, wherever technically possible. The refund process may take 7–15 working days from the date your request is approved, depending on your bank or card issuer.

Consular fees paid to official authorities are generally non-refundable once an application has been lodged, even if a visa is later refused.